Managing underperformance is one of the toughest—and most critical—responsibilities of any leader.
Avoiding it costs your team productivity, morale, and results. Addressing it the right way builds stronger people, clearer expectations, and a more accountable culture.
In this hands-on session, you’ll learn how to confidently navigate difficult performance conversations, address issues early, and lead your team toward better outcomes—without creating conflict or disengagement.
This session moves beyond theory and gives you practical, repeatable tools you can use immediately.
Key Takeaways:
- A clear approach to addressing poor performance early—before it impacts your team or culture
- A proven framework for difficult conversations that keeps discussions productive, respectful, and results-focused
- Techniques to stay calm, lead with empathy, and maintain control in high-situations
- A structured method to hold employees accountable with clear expectations and timelines
- Practical ways to separate the person from the performance—so feedback is effective, not personal
- Confidence in documenting and managing performance issues the right way
📅 Date: Thursday, June 18, 2026
⏰ Time: 9:00 am to 11:00 am
📍 Location: Stafford County Government Center, 1300 Courthouse Road, Stafford, VA 22554
Facilitated by:
Kirstin Purcell, The Workforce Strategist, Handshake in Heels
Mike McClanahan, Maxwell Leadership Certified Trainer & Coach
Seats are limited — reserve your spot today!
Register